Problems & Support for this product

• BenQ DW1800 Power Calibration Error
Question by ivantoar, Sunday 14th of September 2008 07:17
Hi, recently I have some strange problem that I never experienced. Everytime I burn a DVD, it always fail and says power calibration error. I tried to update my firmware, disabled IMAPI service, changed blank DVDs from expensive one to cheap one, and nothing works.

Here is the error log of Nero 7, I am using Nero 7 that came with my purchase of DVD burner and I run on Windows XP SP3

[CODE]Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:Program FilesNeroNero 7CoreWnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used
Nero Version: 7.5.13.1
Internal Version: 7, 5, 13, 1
(Nero Express)
Recorder: Version: ZB37 - HA 1 TA 0 - 7.5.13.1
Adapter driver: HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: Version: ZB37 - HA 1 TA 0 - 7.5.13.1
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD3200AAJS-22RYA0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : BENQ DVD DC DW1800 ZB37 JRAID Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
BENQ DVD DC DW1800 E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1022MB (1046956kB)
Free physical memory: 501MB (513220kB)
Memory in use : 50 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

14.9.2008
ISO compilation
11:51:58 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:51:58 AM #2 Text 0 File Isodoc.cpp, Line 6517
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:52:03 AM #3 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

11:52:05 AM #4 Text 0 File Burncd.cpp, Line 3467
Turn on Disc-At-Once, using DVD media

11:52:08 AM #5 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2204975 (489:59.50, 4306MB)

11:52:08 AM #6 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)

11:52:08 AM #7 Text 0 File DlgWaitCD.cpp, Line 2929
Recorder: BENQ DVD DC DW1800, Media type: DVD-R
Disc Manufacturer: MCC 02 - RG20
Disc Application Code: 64, Disc Physical Code: 193

11:52:08 AM #8 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:52:08 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 792
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2204976 (2204976) = #2204976/489:59.51
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2204976 blocks [E: BENQ DVD DC DW1800]
--------------------------------------------------------------

11:52:10 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: BENQ DVD DC DW1800] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: "
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4515790848, ISRC "
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 2204976 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2204976 | 0 | 0x00
2204976 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:52:10 AM #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

11:52:10 AM #12 Phase 24 File dlgbrnst.cpp, Line 1760
Caching of files started

11:52:10 AM #13 Text 0 File Burncd.cpp, Line 4351
Cache writing successful.

11:52:10 AM #14 Phase 25 File dlgbrnst.cpp, Line 1760
Caching of files completed

11:52:10 AM #15 Phase 36 File dlgbrnst.cpp, Line 1760
Burn process started at 8x (11,080 KB/s)

11:52:10 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2712
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:52:11 AM #17 Text 0 File DVDR.cpp, Line 3092
Recording mode: Sequential Recording Mode

11:52:11 AM #18 Text 0 File DVDR.cpp, Line 3248
Start write address at LBA 0
DVD high compatibility mode: Yes

11:52:11 AM #19 Text 0 File Cdrdrv.cpp, Line 9261
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

11:53:17 AM #20 SPTI -1106 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 73 03
Buffer x30810040: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

11:53:17 AM #21 CDR -1106 File Writer.cpp, Line 299
Power calibration error
E: BENQ DVD DC DW1800

11:53:17 AM #22 Text 0 File DVDR.cpp, Line 3468
EndDAO: Last written address was -1

11:53:17 AM #23 Phase 38 File dlgbrnst.cpp, Line 1760
Burn process failed at 8x (11,080 KB/s)

11:53:17 AM #24 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:53:22 AM #25 Text 0 File Cdrdrv.cpp, Line 10538
DriveLocker: UnLockVolume completed

11:53:22 AM #26 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:
File 'DriversCDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 3/8/2007 6:51:00 AM
File 'DriversPXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 3/8/2007 6:51:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLMSoftwareMicrosoftWindows NTCurrentVersionWinLogonAllocateCDROMs : 0 (Security Option)
[/CODE]

This thing only happened when I burn DVD, I can burn CD sucessfully, even with cheap CDs, but DVD always fail

Please help me. Thank you
Answer by KTL, Monday 15th of September 2008 01:24
You need to enable DMA. Use a 80-conductor IDE cable if not already.
Answer by ivantoar, Monday 15th of September 2008 10:23
Can you please explain me how to do that 2 specified thing? I'm new to these things
Answer the question right now!


 
Answer a question? Login first, or become a member here!