Problems & Support for this product

• GSA H50L can't read data dvd's
Question by 24fps, Sunday 21st of September 2008 15:19
Hi all,


Suddenly my drive can't read data dvd's that I made either with this drive or with my previous one.

It's fine when it come to CD's and original movie dvd's but data ones are a no go, it iwll just spin and spin. Sometimes I will hear it (i've externalize the drive) start to access and stop, access and stop but that's it.

Since about a month ago it wouldn't burn at 16x Nero would only burn it at 4x.


Oh I stand corrected, I just put in a data disc in the drive about 2 minutes ago and now it just started to read it....

Aside from that so far I've tried to remove the primary and secondary channel and reboot but it is still the same thing.

I put a new firmware in and it is also the same thing.

Any suggestions,

Thanks

Phil
Answer the question right now!


 
Answer a question? Login first, or become a member here!


• DVD Burning Error
Question by KainIII, Wednesday 6th of August 2008 17:51
Please Help

Been having a hard time backing up dual layer movies.

I have DVD Fab that images it and Nero that burns it.

Here is the Nero Error log. Track Following error generating high compatibility borders.

11:23:54 AM #28 CDR -1119 File Writer.cpp, Line 306
Track following error
F: HL-DT-ST DVD-RAM GSA-H50L

11:23:54 AM #29 Phase 127 File dlgbrnst.cpp, Line 1767
Generating DVD high compatibility borders

Thanks =)



Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.11.10.0
Internal Version: 7, 11, 10, 0

Recorder: Version: 1.01 - HA 1 TA 0 - 7.11.10.0
Adapter driver: HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: Version: 1.01 - HA 1 TA 0 - 7.11.10.0
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD800JB-00ETA0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD400BB-53AUA1 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : HL-DT-ST DVD-RAM GSA-H50L atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GSA-4163B atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
HL-DT-ST DVD-RAM GSA-H50L F: CdRom0
HL-DT-ST DVDRAM GSA-4163B H: CdRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 767MB (785904kB)
Free physical memory: 475MB (487096kB)
Memory in use : 38 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

6.8.2008
Burn DVD Image
11:21:53 AM #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:21:53 AM #2 Text 0 File Burncd.cpp, Line 3500
Turn on Disc-At-Once, using DVD media

11:21:53 AM #3 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 3454569 (767:40.69, 6747MB)

11:21:53 AM #4 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

11:21:53 AM #5 Text 0 File DlgWaitCD.cpp, Line 2988
Recorder: HL-DT-ST DVD-RAM GSA-H50L, Media type: DVD+R DL
Disc Manufacturer ID: , Media Type ID: , Product revision number: 66
Disc Application Code: 0, Extended Information Indicators: 3

11:21:53 AM #6 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:21:53 AM #7 Text 0 File ThreadedTransferInterface.cpp, Line 778
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 3454570 (3454570) = #3454570/767:40.70
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3454570 blocks [F: HL-DT-ST DVD-RAM GSA-H50L]
--------------------------------------------------------------

11:21:53 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 979
Prepare [F: HL-DT-ST DVD-RAM GSA-H50L] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: "
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 7074959360, ISRC "
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 3454570 | 3454570 | 0x00
3454570 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:21:53 AM #9 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

11:21:53 AM #10 Text 0 File Burncd.cpp, Line 4286
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

11:21:53 AM #11 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started

11:21:53 AM #12 Text 0 File Burncd.cpp, Line 4405
Cache writing successful.

11:21:53 AM #13 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed

11:21:53 AM #14 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 6x (8,310 KB/s)

11:21:53 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2726
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

11:21:53 AM #16 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
Buffer x04878a80: Len x648

11:21:53 AM #17 Text 0 File DVDPlusDualLayer.cpp, Line 580
Disc finalized, LBA total Image size: 3454570 (6747MB), Last LBA L0: 1727295 (3373MB)

11:21:53 AM #18 Text 0 File DVDPlusDualLayer.cpp, Line 745
L0 Data Zone Capacity set to 1727296 (1A5B40h, 3373MB) -> OK, confirmed setting

11:21:53 AM #19 CDR -1205 File DVDPlusDualLayer.cpp, Line 772
Burning Layer 1

11:21:53 AM #20 Text 0 File DVDPlusDualLayer.cpp, Line 782
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

11:21:53 AM #21 Text 0 File Cdrdrv.cpp, Line 10161
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R DL (14), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Transfer Rate: (F h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: FCFFFF h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: RITEK...
Media type ID: S04
Product revision number: 66
Number of Physical format information bytes in use in ADIP up to byte 63: 64
Media Specific [16..783]:
00 00 03 52 49 54 45 4B - 00 00 00 53 30 34 42 40 ...RITEK...S04B@
25 25 37 10 00 2C 6C 00 - 2C 6C 20 1F 0C 0C 14 14 %%7..,l.,l......
02 01 01 20 00 20 1F 0C - 0C 14 14 02 01 01 20 00 ................
04 00 33 7B 5C 00 25 69 - 3A 26 1C 0A 0B 20 02 01 ..3{.%i:&......
01 00 00 58 62 42 26 1C - 0A 0B 20 02 01 01 00 5F ...XbB&........_
84 00 00 43 66 3E 26 1C - 0A 0B 20 02 01 01 00 00 ...Cf>&.........
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

11:21:53 AM #22 Text 0 File DVDR.cpp, Line 6611
Drive: HL-DT-ST DVD-RAM GSA-H50L
Book Type request [LG]: DVD-ROM
Changing the Book Type was finished successfully, return code 0

11:21:53 AM #23 CDR -1207 File DVDR.cpp, Line 6538
Book Type automatically set to: DVD-ROM

11:21:53 AM #24 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
Buffer x04884600: Len x648

11:21:53 AM #25 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes

11:21:53 AM #26 Text 0 File ThreadedTransfer.cpp, Line 268
Pipe memory size 83836800

11:23:54 AM #27 SPTI -1119 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1119)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x03
CDB Data: 0x2A 00 00 03 3D A0 00 00 20 00 00 00
Sense Area: 0x70 00 04 00 00 00 00 0E 00 00 00 00 09 03
Buffer x08683e00: Len x10000
0x00 00 01 BA 44 1C D6 92 BC 2D 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 CF E0 49 0F 21 0A 90 71 2F
0x8F D6 D4 51 60 AC 06 C4 81 18 85 8F 6B CA AD CC

11:23:54 AM #28 CDR -1119 File Writer.cpp, Line 306
Track following error
F: HL-DT-ST DVD-RAM GSA-H50L

11:23:54 AM #29 Phase 127 File dlgbrnst.cpp, Line 1767
Generating DVD high compatibility borders

11:23:54 AM #30 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 212384

11:23:54 AM #31 Phase 129 File dlgbrnst.cpp, Line 1767
Generating DVD borders completed successfully

11:23:54 AM #32 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 6x (8,310 KB/s)

11:23:54 AM #33 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:24:01 AM #34 Text 0 File Cdrdrv.cpp, Line 11411
DriveLocker: UnLockVolume completed

11:24:01 AM #35 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLMSoftwareMicrosoftWindows NTCurrentVersionWinLogonAllocateCDROMs : 0 (Security Option)
Answer by Arachne, Wednesday 6th of August 2008 17:57
Welcome to the forum

Have you tried better DL media, such as Verbatim? Ritek for DL can be hit or miss.
Answer by KainIII, Wednesday 6th of August 2008 18:25
Arachne said:
Welcome to the forum

Have you tried better DL media, such as Verbatim? Ritek for DL can be hit or miss.


Thank you I don't have Verbatim but I did have a unopened pactage of TDK and that worked.

Wierd I went through 60 Mermorex DL without a problem and last 7 have been coasters. Must be hitting a bad batch.

Thank you again
Answer by Arachne, Wednesday 6th of August 2008 22:58
Memorex can be variable, in that some discs in the pack maybe better quality than others.

Glad the TDK worked for you
Answer the question right now!


 
Answer a question? Login first, or become a member here!


• GSA-H50L reads DVD-R on one PC not another?
Question by amgc36, Monday 23rd of June 2008 04:47
Hi there!

I have burned some DVD-R previously using a Sony burner (forgot the model). When I try to read them with this GSA-H50L (firmware 1.01), the DVD-R cannot be read. However, when I move the exact same drive over to my older PC, it reads without problems.

The only thing I can think of is that, the drive is attached as a primary slave (with hard drive as master), and when it's attached to the older PC it's attached as secondary slave without anything in master.

Any ideas what the problem is? Thanks!
Answer the question right now!


 
Answer a question? Login first, or become a member here!