Problems & Support for this product

• Buzzing sound (Toshiba D-R550)
Question by alphonsothemoor50 Member since: 10 Apr 2009
Reactions: 0
Forumposts: 1
Support Answers: 0
Karma: 50 , Friday 10th of April 2009 05:35
I own a Toshiba D-R550 DVD recorder and any time I record from my set top box (cable box), from a cable program, there is a loud buzzing sound, but if I play commercial movies, or record from the digital tuner in the DVD recorder, there is no buzzing. sound I am using component connection only and no, hdmi ,and so there is no conflict with hdcp copy protection. My entire system is high definition, HD cable box, home therter, and HD TV.
. I am having problems pinpointing what is causing this, the cable box, or the DVD recorder. the cable company said� to mute the cable box sound ,this didn’t work.
I am using coaxial digital audio output on the DVD recorder, and optical audio output
On the cable box. Need help
I thank you in advance for your assistance.
Alvin A Rivers Sr.
Brooklyn, New York
Answer the question right now!


 
Answer a question? Login first, or become a member here!


• Strange, pink substance on the underside of the disc tray? (Toshiba D-R550)
Question by princekrillo , Saturday 20th of September 2008 02:18
Hi, this is an odd discovery that took me by surprise today. I had ejected the disc tray of my Toshiba DVD Recorder (D-R550) today and noticed that there was a pink, gum-like substance on the bottom/underside of the tray, almost as if it had been "smeared."

My first thought was that someone had placed bubble gum underneath my disc tray at some point in time, but I had just gotten the device new a couple of months ago.

However, I then took a look under the tray of my older Toshiba DVD Recorder (DRW2), and I saw the same exact substance!

Since I've never really looked under a disc tray before, I don't know if this substance is supposed to be there or not. It seems VERY unlikely that it's just a coincidence that both of my DVD recorders, which were bought almost TWO years apart, would have the same substance underneath.

Is this just a Toshiba thing or do all DVD players have this substance? Once again, it's like a sticky, pink bubble gum material that's "smeared" on the bottom of the disc trays. I'm wondering if it's meant for greasing/oiling the gears or something like that?
Answer by THE C. Member since: 10 Jan 2007
Reactions: 0
Forumposts: 1509
Support Answers: 18
Karma: 15810 , Saturday 20th of September 2008 07:05
Maybe? All my drives have a white gel like grease for the sliding trays and gears.
Answer by princekrillo , Saturday 20th of September 2008 17:39
No kidding? That's a relief to hear. The thought did cross my mind, but what threw me off was the fact that there were two large globs of it smeared on the bottom. Just doesn't look very professional, especially for Toshiba products ... plus, I took a look under my computer drive's disc tray, and I didn't see anything.

I am assuming then it is probably lithium or silicone grease/lubricant? It's weird that they would use this stuff inside of disc-playing devices, because the polycarbonate surfaces of optical disc can be damaged by certain oils.

Don't they take that into consideration?
Answer the question right now!


 
Answer a question? Login first, or become a member here!