Problems & Support for this product

• New!Cant Burn any DVDs..
Question by alibot, Monday 13th of October 2008 14:30
Hello cdfreaks,

I badly need help in burning DVDs as i havent even once been successful in doing so..

I checked Device Manager and i have 1 Primary IDE Channel, 1 Secondary IDE Channel and another 1 Secondary Ultra ATA/ATAPI Channel with an Exclamation mark. It says "This device cannot find enough free resources that it can use. (Code 12)".

Please see log below.

******************* Nero Log ***********************

Alibot Sy

4C85-200E-4045-0004-0000-3M20-0800-35X3-0000-404C-EXCA-**** (*)

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.9.6.0
Internal Version: 7, 9, 6, 0
(Nero Express)
Recorder: Version: 1.03 - HA 1 TA 0 - 7.9.6.0
Adapter driver: HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: Version: 1.03 - HA 1 TA 0 - 7.9.6.0
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3160215AS atapi Port 3 ID 0 DMA: On
CdRomPeripheral : HL-DT-STDVD-RAM GSA-H55L1.03 viadsk Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVD-RAM GSA-H55L E: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2046MB (2095532kB)
Free physical memory: 1203MB (1231964kB)
Memory in use : 41 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

13.10.2008
ISO compilation
7:19:19 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

7:19:19 PM #2 Text 0 File Isodoc.cpp, Line 6663
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

7:19:21 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

7:19:22 PM #4 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

7:19:23 PM #5 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2297887 (510:38.37, 4488MB)
Last address to be written: 1218415 (270:45.40, 2379MB)

7:19:23 PM #6 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

7:19:23 PM #7 Text 0 File DlgWaitCD.cpp, Line 2964
Recorder: HL-DT-ST DVD-RAM GSA-H55L, Media type: DVD-RW
Disc Manufacturer: RITEKW - 01
Disc Application Code: 64, Disc Physical Code: 214

7:19:23 PM #8 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

7:19:23 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1218416 (1218416) = #1218416/270:45.41
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1218416 blocks [E: HL-DT-ST DVD-RAM GSA-H55L]
--------------------------------------------------------------

7:19:23 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: HL-DT-ST DVD-RAM GSA-H55L] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: "
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2495315968, ISRC "
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1218416 | 0 | 0x00
1218416 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

7:19:24 PM #11 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

7:19:24 PM #12 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

7:19:24 PM #13 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

7:20:08 PM #14 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

7:20:08 PM #15 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

7:20:08 PM #16 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 2x (2,770 KB/s)

7:20:08 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

7:20:08 PM #18 Text 0 File DVDMinusRW.cpp, Line 262
Perform 'Quick Format' (type 15h) to set disc in 'Restricted Overwrite Mode'.

7:20:08 PM #19 Phase 136 File dlgbrnst.cpp, Line 1762
Quick Format DVD-RW

7:20:42 PM #20 Phase 65 File dlgbrnst.cpp, Line 1762
Burn process started

7:20:42 PM #21 Text 0 File DVDR.cpp, Line 3225
Recording mode: Restricted Overwrite Mode

7:20:43 PM #22 Text 0 File DVDR.cpp, Line 3381
Start write address at LBA 0
DVD high compatibility mode: Yes

7:20:43 PM #23 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-RW (3), Part Version: 1.1x (2)
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) exist
Revision number of maximum recording speed: -
Revision number of minimum recording speed: -
Revision number table of recording speed: - - - - - - -
Class: 0
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
80 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

7:20:43 PM #24 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

7:20:44 PM #25 SPTI -31 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x00) WinError(87) NeroError(-31)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x22030040: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

7:20:44 PM #26 SPTI -31 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x00) WinError(87) NeroError(-31)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0aedebc0: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

7:20:44 PM #27 Text 0 File MMC.cpp, Line 20100
Writer-Buffer for E: HL-DT-ST DVD-RAM GSA-H55L reduced to 32768Bytes

7:20:44 PM #28 SPTI -31 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x00) WinError(87) NeroError(-31)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 10 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0aedebc0: Len x8000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

7:20:44 PM #29 CDR -31 File Writer.cpp, Line 303
Buffer too large
E: HL-DT-ST DVD-RAM GSA-H55L

7:20:44 PM #30 Phase 133 File dlgbrnst.cpp, Line 1762
Writing short lead-out

7:21:54 PM #31 Text 0 File DVDR.cpp, Line 3783
EndDAO: Last written address was -1 (FFFFFFFFh)Close Session/Border, function 2, finalize disc: NO, ret: 0

7:21:54 PM #32 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 2x (2,770 KB/s)

7:21:54 PM #33 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

7:22:00 PM #34 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

7:22:01 PM #35 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLMSoftwareMicrosoftWindows NTCurrentVersionWinLogonAllocateCDROMs : 0 (Security Option)


Thanks all and Have a grand day!..
Answer by jeff53404, Monday 13th of October 2008 14:42
Hi alibot and welcome:

1. DMA is off. The link will direct you to turn it on.

http://club.cdfreaks.com/f61/troubleshooting-enabling-checking-dma-windows-vista-xp-2000-me-9x-101616/

2. Use better media. Verbatim (available locally) or TY is preferred.

3. It appears you are using RW discs and these may cause more problems. Can you use +R or - R?

4. You are in multisession (and not finalising disc which makes sense if you are in multisession) which can also cause headaches. Your best success will be to use a straight R (+ or -), turn off multisession and finalise disc.




Members would also like to know what you are trying to do (make audio CDs, backup data, etc.) as they may have additional suggestions.
Answer by alibot, Tuesday 14th of October 2008 14:32
Hello Jeff and thanks for the warm welcome,

I have already checked the DMA Settings in Device Manager and all those that have the word 'channel' in them had DMA enabled. Well I have a warning for 1 Primary IDE Channel and 1 Secondary IDE Channel. With the message below:

********************

This device cannot find enough free resources that it can use. (Code 12)

If you want to use this device, you will need to disable one of the other devices on this system.

********************

Will this have whatsoever effect on what i am doing?..

I'll go try using +R or -R and see if it'll work and let you guys know.

Thanks again and ill buy some Verbatim R- tomorrow.

BTW, I am trying to backup some data as well as have tried burning an image. No problem with reading DVDs, only with writing.. Thanks again
Answer by bean55, Tuesday 14th of October 2008 15:09
alibot
You should have your system running properly before trying to burn disc.
Without knowing what device is conflicting it's hard to point you in the right direction.
Check your hardware device manager,and go from there
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• New!Computer won't recognize dvd burner
Question by zombiewolf, Thursday 9th of October 2008 04:11
Hi everyone:
I am new to the forum and hope that someone out there can help. you are my last hope. I had an lg dvd burner which I decided to replace because it was gettting old and took forever to recognize a dvd. Also, the burn quality was deteriorating. I bought a new lg GSA-H55L Super Multi dvd drive. I installed it, making it the master on the secondary ide. There is also a cd burner on the secondary ide which I made slave. I booted up and the new dvd drive was nowhere to be seen in My Computer. I checked the bios and the bios couldn't detect it either. I then removed the new dvd burner and reinstalled the old one. It was immediately recongnized. I thought I had a defective burner so I brought it back to place of purchase and got another one, same make and model. I installed it and same problem, not recognized. Now I knew it wasn't a defective burner the first time. I decided to try switching the cd burner and dvd burner around, making the cd burner master and dvd burner slave on the secondary ide. All of the sudden both drives were recognized. It wasn't the configuration that I preferred but I decided that I would live with it. I don't run my computer 24/7 as some people do, I turn it off when not using it. The next day when I turned it on, again the dvd burner was gone. I contacted lg and they told me to update my bios, which I did, but it didn't solve the problem. So now I have a brand new dvd burner which I can't use because the computer won't recognize it, and I am at a loss as to what to do next. Somebody please help. I am running windows xp sp2, mobo is asus k8v-x se, cpu is amd athlon 64 2800 1.8 ghz. Thank you
Answer by pfloyd1, Thursday 9th of October 2008 04:29
Using an 80 wire ide cable?
Answer by zombiewolf, Saturday 11th of October 2008 18:16
Yes I am using an 80 wire ide cable or ribbon pfloyd 1. Do you think I have a bad ribbon? My only problem with that is if I reinstall the old dvd burner, it is recognized.
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• LG GSA-H55L: when booted with inserted media, PC hangs
Question by dogwbird, Thursday 4th of September 2008 12:34
I CAN'T INSTALL DVD GAMES AND WHEN I BOOT MY PC UP IT CAUSES EVERYTHING TO HANG UNTIL I EJECT
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• Lg Gsa H55l Lightscribe
Question by capo47, Friday 1st of August 2008 03:07
Hello! I'm a noob ,so please bear with me. I'm so steamed about this burner as this is my first and it turned into a freaking nightmare.
This thing will not lightscribe. It goes through the motions showing printing(scribing)progress bar but once it finishes an hour later it pop out the tray I flip it over and big all NADA! I tried several days different programs updating lightscribe yadda yadda! I finally contacted the seller who referred me to the tech support. This was when I realized I was totally screwed. I told him the model and that it wouldn't lightscribe. He asked me what was lightscribe????

I explained it to him what the dang thing his company was selling. He told me all I had to do was update the firmware. I told him that I couldn't because it was a external usb. I had tried from LG'S downloads and it stated FW mismatch.
I hung up and resolved to try and solve it myself. It stated if I opened the burner cover the warranty would be void so I did anyway and hooked it up to a cable via another computer. Updated Firmware to 1.05 like a charm.

Tried burning another label same bullcrap. I don't get it this thing will burn dvd's no problem but as soon as I put it upside down for a label it does what it does and nothing on the label. The burner light doesn't flash during the label burn, but does during a dvd burn.

I contacted LG and all they could offer me was that it was probably the medias fault. I used Verbatim lighscribe 16x Dvd +r.

Can this really be a factor? Or is it just passing the buck?

In meantime, I just got so fed up of this useless piece of crap that I went out and bought a HP DVD 1040. What a dream compared to the LG!!

I still want to try to fix the LG and possibly sell it to someone at least to burn dvds.
Any suggestions from you the experts what the problem could be???
I've read most of the GSA H55L threads here, but so far none of them fixed the problem.

I appreciate your thoughts. I've learned alot from what I read here(taking the drive and hooking it up to flash the firmware).

Thank-you and best regards,

Mario
Answer by Matthew12222, Sunday 3rd of August 2008 02:15
I know this may seem stupid to mention, but you know you have to place the media upside down right? Label side down on the tray.

Another thought would be the usb controller isn't compatible with the lightsribe software. I found alot of external stuff to be very buggy. Did you try Lightscribe-ing something when it was connected via cable (internally)?

Matt

edit: Welcome To CD freaks mate. Sorry so rude of me to forget in my original posting.
Answer by capo47, Friday 8th of August 2008 02:42
Thank-you Matthew!
Yes, turned the cd upside down came out blank. it recognizes that there is a media in it parameters 112 etc..
Contacted LG who thinks it might be a dud.
Sent it back and they are send yet another. In meantime, I bought another usb burner from Hp and it burns labels (lightscribe) like a charm!
Will see if the other LG they are sending does the same thing.


All the best and thank-you for taking the time to answer.




Matthew12222 said:
I know this may seem stupid to mention, but you know you have to place the media upside down right? Label side down on the tray.

Another thought would be the usb controller isn't compatible with the lightsribe software. I found alot of external stuff to be very buggy. Did you try Lightscribe-ing something when it was connected via cable (internally)?

Matt

edit: Welcome To CD freaks mate. Sorry so rude of me to forget in my original posting.
Answer by capo47, Thursday 14th of August 2008 04:11
Got a replacement from vendor. The replacement was just as bad! Getting a refund.
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