Problems & Support for this product

• New!LG GH22LP20 will not burn DVD R media, only DVD DL.
Question by rolgangoo, Thursday 6th of November 2008 18:42
Hello I just installed my GH22LP20 and it won't burn DVD R using Nero 6, only DVD DL. I bought the drive to replace my LG GSA-H55L which also had the same problem. I'm using Verbatim 16x DVD R. The Nero progress bar stays at 0% while burning and the LED goes out on the drive but the drive motor still spins. I get the same problem with Alcohol 120% but with a (write error) LBA: 1408 Legnth: 32 message. Any help?
Answer by _chef_, Friday 7th of November 2008 12:13
Try with imgburn or update the other tools.
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• is this compatible with my dell desktop?
Question by jaredkatz, Friday 31st of October 2008 17:12
When I opened my box none of the connectors seemed to match the driver. Dell says its not compatible. Are they telling me the truth? Is there a cord I can pick up that will make it compatible?
Answer by mciahel, Friday 31st of October 2008 21:34
Hi and Welcome!
jaredkatz said:
When I opened my box none of the connectors seemed to match the driver. Dell says its not compatible. Are they telling me the truth?
This drive has a P-ATA (formerly known as IDE) interface. Many modern computers only have S-ATA controllers. Please check the documentation for your computer (Dell has excellent manuals on their support website) to see what connectors are present.

Is there a cord I can pick up that will make it compatible?
In case there are only Sata controllers available, there are some options:




• an IDE -> Sata converter (example: Logilink AD0005)
  
• a PCI IDE controller card with Silicon Image 0680A chipset, that must be flashed to non-Raid firmware
  
• return the drive and get one with Sata interface like LG GH20NS
  

I am not sure if the drive works flawless with such a converter or a PCI IDE card.
For the IDE controller card, please read these two threads:
http://club.cdfreaks.com/f7/sata-ide-converter-235682/
http://club.cdfreaks.com/f7/silicon-image-based-sata-ide-controllers-flashable-not-252721/

Michael
Answer by bjkg, Friday 31st of October 2008 21:50
@ jaredkatz,

Welcome to the Forum.


jaredkatz said:
.....When I opened my box none of the connectors seemed to match the driver. Dell says its not compatible. Are they telling me the truth?.....


Well since you failed to provide ANY information on your “Dell Computer� who knows.

First off to avoid any confusion lets use the correct terminology – A “Driver� is software and a “Drive� is hardware. Your LG GH22LP20 DVD Burner is a hardware “Drive� and not a software “Driver�.

Since “Dell� makes many various Computers for Forum Member to be able to provide any meaningful response you need to provide basic pertinent information concerning the Model Number of your “Dell Computer� and if possible the Model Number of the Mother Board installed in your “Dell Computer�.

Explain in detail exactly what “none of the connectors seemed to match�. Are you referring to the 4 Pin Molex Power connector and 40 Pin IDE data Cable?

Regards,
bjkg
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• Is the LG GH22LP20 DVD/CD Burner an external device...
Question by johnnyvance, Wednesday 22nd of October 2008 07:21
Is the LG GH22LP20 DVD/CD Burner an external device I can connect to my Desktop and/or Laptop via a USB connection or does it have to be installed in a tower? I was about to purchase one online and am confused by the description below:.
EXTERNAL USB 2.0 LG GH22LP20 20X 22X DVD±RW BURNER NEW
Thanks for input, Johnny Vance
Answer by mciahel, Wednesday 22nd of October 2008 09:42
Hi,
johnnyvance said:
Is the LG GH22LP20 DVD/CD Burner an external device
No. It's an internal model.

I was about to purchase one online and am confused by the description below:.
EXTERNAL USB 2.0 LG GH22LP20 20X 22X DVD±RW BURNER NEW

This is an internal drive installed in a 3rd party external enclosure.

I personally would not buy a 22x LG, and I would not buy a drive off ebay btw.

Michael
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• LG GH22LP20 Won't burn DVDs, only CDs in Mac G4
Question by greg97, Monday 13th of October 2008 03:04
I recently replaced a Sony dvd burner with the LG and ran a patchburn to make sure it was recognized by my G4. In 'about this mac' under burning, it said that the drive indeed was supported (vendor supported). I then proceeded to burn a couple of cds with Toast with no problem. However when i try and burn a dvd using Toast, it seems to go through the motions but when it gets to "writing dvd" it just freezes up and the green light on the drive goes off. I have to force quit toast to get my dvd out, but by then the dvd is just a coaster because it does burn a 'lead-in' (or something minor) onto it. Anyone with any suggestions? Thanks in advance.
Answer by gingerbread, Wednesday 29th of October 2008 04:44
I'm having the same problem with the new LG GH22LP20 that I bought recently, to replace another LG dvd burner.

It reads CD/DVD, but it only burns CD's. I have a Power mac G4. i've tried the Patchburn, but it doesn't make a difference. I use Toast, but tried other dvd burner softwares, with no results... It starts burning the dvd, but it stays on 0%, and freezes. I've ruined a lot of blank dvd's trying to solve the problem...

I've been looking for more information on foruns, but didn't find anything untill now. Anyway, i'm going to keep searching for a solution!...
Answer by camellote, Thursday 30th of October 2008 00:11
I have replaced the original burners in my G4 and G5 with Pioneer burners and they are great
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• how do i hook this up to my pc LG GH22LP20
Question by conquritall, Wednesday 1st of October 2008 03:32
Answer by bjkg, Wednesday 1st of October 2008 04:06
conquritall said:
…..How do I hook this (LG GH22LP20 DVD Burner) up to my PC…..
@ conquritall,

Welcome to the Forum.

Just like installing any other CD and/or DVD Burner in a Personnel Computer.

Suggest firing up Google Search (http://www.google.com) and Search under the topic “How to install a DVD or CD burner�. Below are just a couple of Google Search results ->

http://video.about.com/pcsupport/dvdburner3-mov.htm

http://reviews.cnet.com/4520-6603_7-5118840-1.html

http://www.helpwithpcs.com/upgrading/installing_cd_recorder.htm

http://www.5starsupport.com/tutorial/burner.htm


Regards,
bjkg
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• LG GH22LP20 will not boot from a cd
Question by omerta, Saturday 20th of September 2008 22:52
Hello. Hopefully this post is in the right spot.

I had a Liteon DVD writer which I loved and it died a few days ago. I bought this LG drive and installed it and it seemed to work fine. I made a bunch of Xbox game and DVD backups with it and I had no problems. I found out yesterday that when I put a bootable disc such as my Windows XP or my SLAX disc (disc for Xbox 360) the LG drive won't boot from it. Device manager shows no conflicts with the drive and in Windows the drive is detected. My windows and SLAX discs are fine because they booted on my old Liteon drive without a problem.

I can put each disc in the LG drive while in Windows and it will autoplay and read the disc fine so it's specifically with the booting from disc.

The jumper settings are correct (LG is master and my other old CD drive is set as Slave). I'm using the same IDE cable as when I had my old Liteon connected. In my BIOS the LG shows up as master and the other is a Slave. I have changed my boot sequence to try the LG drive and every other device is disabled. No matter what I have done whenever I try to boot from a disc I get the message "searching for boot record...not found" and then the computer proceeds to start as normal. This is driving me crazy. Anyone know what the problem might be?

I didn't see a firmware update on the LG site for this drive (only for a couple others). The current set up I have now is that my LG is master and cd reader is slave. They're both on the IDE 1 cable. The two hard drives I have are on the IDE 2 cable. As part of my testing process I have completely disconnected my cd reader (slave) and just left the LG connected. Same thing. I even exchanged the LG drive for another of the same kind thinking maybe the drive was detected. The result is the same.
Answer by Mango, Saturday 27th of September 2008 10:12
You've done everything I would so I'm afraid I can't shed anymore light on the problem, only to tell you that this drive is booting fine on my ancient system. I have it connected as a slave (to BenQ 1640) on secondary IDE and it's not even in the boot sequence list of the BIOS. Perhaps you should try it on the secondary as well?
Answer by omerta, Saturday 27th of September 2008 19:45
I don't know what was wrong with it. I called LG's tech support and all they told me was that there must be some problem with the discs that I was using to boot from.

I don't see how that could be because I even made a new bootable SLAX disc WITH the LG burner and it still wouldn't boot from it. I wonder if LG has something in their drive's firmware that won't let them boot using copied discs.

Anyway I solved the problem by returning the LG and I bought a Liteon dvd writer instead. That's what I should have done in the beginning.
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