Problems & Support for this product

• Can't play bluray disk
Question by RealTom, Thursday 23rd of October 2008 23:16
Since I have downloaded about 70% of the entire internet already, I gave up and ask for help. Basically I cannot play my one and yet only bluray disk.   WinDVD says "region code setting of the player", but won't let me change the code. VLC and MPlayer649 say that format is not supported.   My ASUS Notebook (G71V) is supposed to run Vista Ultima, but I installed XP, which isn't supported directly by ASUS. I have installed all drivers and updates I found. Only a bluetooth driver is missing. It runs on S-ATA ICH9M.   The only thing I havn't done yet what using modded NVidia drivers, just because I didn't get it how it works.   Any idea?   Thanks   Tom
Answer by MegaDETH, Friday 24th of October 2008 02:33
What movie is it your trying to play?
Answer by RealTom, Friday 24th of October 2008 08:13
It's the german version of "Earth". I guess its region code is 2, but couldn't prove it, my player doesn't recognize it. My CD player is set to region code 2, but that's just because I am german...

If I throw in a region code 1 DVD, it asks me if I want to change rc to 1, with only 4 remaining changes.
Answer by qwakrz, Friday 24th of October 2008 18:46
What display drivers did you use for XP.

If you had to mod the inf file to install them (i.e. using newer desktop drivers with your 9700GT card) then Blu-Ray will not play as they are no longer digitally signed.

I have no idea about setting region codes for Blu-Ray as I use AnyDVD to strip region codes from all my DVD's and Blu-Ray discs, best bit of software I have ever used.

BTW, the G71V comes with Home Premium and not Ultimate as I am currently using one to type this.
Answer by RealTom, Friday 24th of October 2008 18:58
Thanks for your reply. Well, mine came with Ultimate... http://www.notebooksbilliger.de/product_info.php/notebooks/asus/gaming/asus_g71v7t037g

I am using the NVidia 178.15. This morning I tried it with the modded drivers (V178.08), no difference.
Answer by RealTom, Friday 24th of October 2008 19:07
WAAAHHHHH!!!!!!!!!! ANYDVD, BEST PIECE OF SOFTWARE I EVER USED!

Thanks, that's it!
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• DOS apps and BC-5500S?
Question by walter_jnr, Monday 20th of October 2008 11:55
Surely I'm not the only person to have come across this issue, but I have been having problems running certain DOS apps from Hiren's boot cd on the BC-5500S drive. I've tried Google and searching a bunch of forums but I can't seem to find anything specific.

I bought a new ASUS M51VA laptop recently and all is great except this one problem.

When I go to run any apps I can't load any drivers for the Blu-Ray drive. If anyone else has come across this please let me know.

Thanks.
Answer by walter_jnr, Wednesday 22nd of October 2008 08:23
Anyone?
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• RPC1 firmware for Optiarc BD ROM BC-5500S?
Question by pearj, Wednesday 17th of September 2008 13:49
Hey,

Does anyone know if it's possible to get RPC1 firmware for the Optiarc BD ROM BC-5500S?

Cheers,

-Joel
Answer by pearj, Wednesday 17th of September 2008 16:39
If it helps the DiscInfo Details are here:

[CODE]DISCINFO VERSION : 1.7.0 BETA.12
VENDOR : Optiarc
MODEL : BD ROM BC-5500S
REVISION : 1.C0
LOADING MECHANISM : Tray
BUFFER SIZE : 2048KB
INTERFACE : ATAPI
RPC2 SCHEME : YES
STATUS : Not Set
USER CHANGES : 5
VENDOR CHANGES : 4
CURRENT REGION : Not Set
ANALOG AUDIO PLAY : NO
COMPOSITE OUTPUT : NO
DIGITAL PORT-PORT1 : NO
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAD CODE : NO
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : YES
CAN READ DVD-R : YES
CAN READ DVD-RW : YES
CAN READ DVD-RAM : YES
CAN READ DVD+R : YES
CAN READ DVD+RW : YES
CAN WRITE DVD-R : YES
CAN WRITE DVD-RW : YES
CAN WRITE DVD-RAM : YES
CAN WRITE DVD+R : YES
CAN WRITE DVD+RW : YES
MAX CDR READ SPEED : 24
MAX CDR WRITE SPEED: 16

[/CODE]
Answer by pearj, Thursday 18th of September 2008 04:03
Also for reference I have already tried binflash to see if I can dump the firmware. But it was not able to detect the drive.
Answer by Liggy, Thursday 18th of September 2008 09:02
I think it was already tried before, but the commands that work to retrieve data from DVD burners don't work on this drive. So without getting a firmware from somewhere else we probably cannot do much at all.
Answer by pearj, Friday 19th of September 2008 05:20
Ahh I see.

So basically I just need to wait for Optiarc to release a new firmware update on this page? http://www.sonynec-optiarc.eu/en/support-service/downloads/blu-ray2
Answer by Liggy, Friday 19th of September 2008 08:42
It would at least be a good beginning.
Answer by pearj, Sunday 2nd of November 2008 22:37
Hi Liggy,

I just noticed that new firmware has been released for the BC-5500S.

http://www.optiarc.eu/en/support-service/downloads/blu-ray2

This should be a first good step in getting the drive unlocked right?
Answer by Liggy, Monday 3rd of November 2008 11:10
Unfortunately this firmware is encrypted and I do not know how to decrypt it.
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